Email us
We read everything. Expect a reply within a couple of days.
Help with the app
Restore a subscription — open Reclaimed, go to Profile, tap ⋯, then Restore purchases. Make sure you are signed in to the same Apple ID or Google account that bought it.
Cancel a subscription — subscriptions are managed by the store, not by us:
- iPhone or iPad: Settings → your name → Subscriptions → Reclaimed
- Android: Play Store → profile → Payments & subscriptions → Subscriptions
Refunds are handled by Apple and Google under their own policies. On iOS, use reportaproblem.apple.com.
Delete your account and everything in it — open Reclaimed, go to Profile, tap ⋯, then Delete account. It is permanent. If you cannot reach the app, email us and we will do it.
Something looks wrong in an answer — tell us which question, and we will look. Answers are generated from the articles on this site and can be incomplete; every one shows its sources so you can check them.